Plus de support technique de MakeMusic pour Finale 2009 et les versions antérieures
Posté : 11 juillet 2012 à 00:47
A partir du 15 août 2012, MakeMusic ne fournira plus de support technique pour Finale 2009 et les versions antérieures (sur leur site, section support et par tél.).
Les ressources en ligne (FAQ, ets...) resteront évidemment accessibles à tous, et l'enregistrement et l'autorisation de toutes les versions, même anciennes, seront assurées, sur les systèmes supportés.
MakeMusic recommande, on ne s'en étonnera pas, de mettre à jour Finale, de manière à continuer de bénéficier du support technique (gratuit, et en anglais).
"MakeMusic has a long tradition of providing free technical support for our Finale customers. This week we’re emailing our customers to let them know of our commitment to continue to offer free, personalized support, and how it’s become necessary to limit our support of older software.
As of August 15, 2012, MakeMusic will no longer provide phone or case support for Finale 2009 and earlier versions. Users of Finale 2009 and older products will still be able to authorize their software, search for answers to frequently asked questions, and use other self-service resources online. The change is only with phone and case support.
MakeMusic will continue to offer free phone and case support for Finale 2012 AND two previous versions Finale 2011 and Finale 2010. Users of older software can retain current service by upgrading."
Les ressources en ligne (FAQ, ets...) resteront évidemment accessibles à tous, et l'enregistrement et l'autorisation de toutes les versions, même anciennes, seront assurées, sur les systèmes supportés.
MakeMusic recommande, on ne s'en étonnera pas, de mettre à jour Finale, de manière à continuer de bénéficier du support technique (gratuit, et en anglais).
"MakeMusic has a long tradition of providing free technical support for our Finale customers. This week we’re emailing our customers to let them know of our commitment to continue to offer free, personalized support, and how it’s become necessary to limit our support of older software.
As of August 15, 2012, MakeMusic will no longer provide phone or case support for Finale 2009 and earlier versions. Users of Finale 2009 and older products will still be able to authorize their software, search for answers to frequently asked questions, and use other self-service resources online. The change is only with phone and case support.
MakeMusic will continue to offer free phone and case support for Finale 2012 AND two previous versions Finale 2011 and Finale 2010. Users of older software can retain current service by upgrading."